Privacy Policy
Last Updated: June 2026
At Climax Cybra (“Company”, “we”, “our”, or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, engage our services, communicate with us, or use any software, automation, artificial intelligence, or SaaS solutions provided by Climax Cybra.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, as well as information collected automatically through our website and services.
Personal Information
This may include:
- Full name
- Company name
- Job title
- Email address
- Phone number
- Mailing address
- Billing information
- Business information
- Meeting and consultation details
Account Information
Where applicable, we may collect:
- Username
- Login credentials
- Authentication data
- User preferences
- Account settings
Communication Information
When you contact us, we may collect:
- Emails
- Messages
- Meeting notes
- Consultation records
- Support requests
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Pages visited
- Referral sources
- Session information
2. How We Use Your Information
We use information for legitimate business purposes including:
- Providing requested services
- Responding to inquiries
- Scheduling consultations
- Managing projects
- Delivering software solutions
- Providing customer support
- Sending service-related communications
- Improving our website and services
- Maintaining security
- Meeting legal obligations
We may also use aggregated and anonymized data for analytics and business improvement purposes.
3. Marketing Communications
With your consent, we may send:
- Newsletters
- Service updates
- Marketing materials
- Promotional offers
- Educational content
- Event invitations
You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.
4. AI and Automation Services
Climax Cybra may provide AI-powered solutions, automation systems, AI agents, workflow tools, and business intelligence services.
These services may process data provided by clients, including:
- Emails
- Documents
- Calendar events
- Contact information
- CRM records
- Customer interactions
- Business process data
We process such information solely for the purpose of delivering agreed-upon services.
Clients remain responsible for ensuring they have the appropriate rights and permissions to provide such data for processing.
5. SaaS Platform Data
For users of any Climax Cybra software platform, AI assistant, automation platform, CRM system, or SaaS solution:
- You retain ownership of your business data.
- We do not sell client data.
- We do not claim ownership of information stored within your account.
- We access customer data only when necessary to provide support, maintenance, security, or service delivery.
Upon termination of service, data retention and deletion may be governed by applicable agreements and legal requirements.
6. Third-Party Integrations
Our services may integrate with third-party platforms including but not limited to:
- Google Workspace
- Gmail
- Google Calendar
- Microsoft 365
- Outlook
- OpenAI
- Google Gemini
- HubSpot
- GoHighLevel
- Stripe
- PayPal
- Shopify
- Meta Platforms
- Slack
- n8n
When you connect third-party services, certain information may be exchanged between those platforms and our systems.
Your use of third-party services remains subject to their respective privacy policies and terms of service.
7. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember preferences
- Analyze visitor behavior
- Enhance user experience
- Support marketing campaigns
You may modify your browser settings to decline cookies, although some website functionality may be affected.
8. Sharing of Information
We do not sell personal information.
We may share information only when necessary with:
- Service providers
- Hosting providers
- Software vendors
- Payment processors
- Professional advisors
- Regulatory authorities when legally required
All third parties are expected to maintain appropriate confidentiality and security measures.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
While we strive to protect information, no internet transmission or storage system can be guaranteed to be completely secure.
10. Data Retention
We retain information only as long as necessary to:
- Deliver services
- Meet contractual obligations
- Resolve disputes
- Maintain business records
- Comply with legal requirements
Retention periods may vary depending on the nature of the information and applicable regulations.
11. Your Rights
Depending on your location and applicable laws, you may have rights including:
- Access to your personal information
- Correction of inaccurate information
- Withdrawal of consent
- Deletion requests
- Data portability requests
- Objections to certain processing activities
To exercise these rights, please contact us using the details provided below.
12. International Data Transfers
Our systems, service providers, and technology partners may operate in multiple countries.
By using our services, you acknowledge that information may be transferred, stored, and processed outside your country of residence where legally permitted.
13. Children’s Privacy
Our services are intended for business users and individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective upon publication on this website.
Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Climax Cybra
Email: info@climaxcybra.com
Website: www.climaxcybra.com
British Columbia, Canada
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.